I use SimpleSonic both for my personal website, and for my small business. For my business, I have custom made web processes and software that must interface in intricate ways to get the job done. To facilitate this, SimpleSonic support has been absolutely STELLAR.

I have worked with them numerous times to tweak features on my account suited for power users. I have asked silly questions. Each and every time the reply is prompt, courteous, and thorough. My biggest pet peeve with companies is when you open a support ticket and someone blows it off with a measly 5-word sentence or an autogenerated message. SimpleSonic has always taken my questions seriously and earnestly assisted me in addressing issues -- even debugging.

The rates are good, the reliability is wonderful, and support team truly makes makes me feel valued. Very happy with them!